Con una agradable estética ecléctica y en extinción, mezcla de palacio decimonónico, servicio del siglo XX y un poco del chino de la esquina, el Avenida Palace está en el mejor sitio de Lisboa cualquiera que sea el motivo de tu viaje. No encontrará queja del servicio, gozará un perfecto desayuno en un salón imperial y, con un poco de suerte, estupendas vistas del corazón de Lisboa. Y si no, pídalas... se desviven por satisfacerte...
We arrived late in the evening after a long flight from the USA. We were greeted by a charming young man at the check in who upgraded us to a great room with a terrific view, just as I had requested in my pre-booking form! WOW, someone really looked at my request! The bedroom, sitting area, and bath are very large for European standards. You will feel like you are walking into a real palace! The hotel was built about a hundred years ago and has been graciously maintained. The center staircase is out of a movie! The location cannot be beat. Everyone from the young man in the bar in the evening to the bellmen, front desk, and concierge made us feel welcome and happy to have us...the entire 3 night stay. We have recommended you and will continue to do so again! Really great experience.
We visited the Hotel Avenida Palace last December prior to our transatlantic cruise. Orginally we had booked the hotel for two nights then changed to one day becuase we thought we would be able to see everything in the city during one full evening and a day. This was our first big mistake.
It was dark when we arrived in Lisbon and the streets were lined with amazing and beautiful Christmas lights. As we pulled up to the hotel we were in amazingment of how the hotel looked. Believe it or not the pictures actually looked exactly like the ones showed on their website.
I biggest fear when going to room was to see if the rooms looked the same. I had seen all varying styles and piictures all of which were not the same. Did we ever get lucky when we opened the door to experience 1800's fine luxury accomadations. When we bulled back the long flowing 10 foot drapes the view was facing the plaza. It truly started off an amazing vacation.
Shortly after unpacking we walked the city for miles. This hotel could not be in a more perfect location. Everywhere you turned you were next to major attractions. Lisbon is NOT a city to spend just one day. You really need two minimum days to capture all its beauty.
The morning we had a wonderful breakfast. I am not a fan at all of European food, especially breakfast. However, with the assortment of fruits, pastries, and meats it satisfied my picky taste.
I can't say enoght good things about this hotel, it's location and the wonderful city of Lisbon. I've never written a review before, however I always appreciated reading ones from travellers like yourself.
I've stayed at some of the worlds most amzing hotels from Ritz Carlton, Four Season's, the W Hotel and many more. Hotel Avenida Palace recieves 5 stars from me. 28-02-2010 On TripAdvisor
"Excellent location, in a charming building with a competent staff”
Staying there I understood some reviewers that qualified the hotel as a bit used. Well, the hotel is over 100 yrs old, not fake old as many 5 star counterparts. We got a renovated room in the second floor and felt like staying in a palace. There are no cramped corridors and the ceiling is over 5 meters high (in the corridor, not the room). Staff pointed us to good places, suggested trips. The only downside is the breakfast buffet. Although varied and located in a superb room, its quality left something to be desired. Ah, and wi-fi coverage is spotty and expensive.
Ubicación privilegiada y soberbia arquitectura en pleno centro de la ciudad. Por dentro es grandioso, para disfrutar. Excelente servicio y atención al cliente. Puedo decir que es uno de los mejores en los que me he podido hospedar. Ya desde la entrada notas que es un hotel distinto, ya desde la entrada se respira tranquilidad y relax. Tiene unos salones maravillosos con una decoración clásica y señorial como no merece menos este tipo de establecimientos. Con música de piano en vivo que le da un aire de relax. Así puedes disfrutar de un café o una comida escuchando música clásica. El desayuno es fantástico, buffet, parece que estas desayunando en tu propia casa no se escucha una voz mas alta que otra. La habitación magnifica con una decoración clásica y elegante pero muy funcional. Unos armarios empotrados gigantes y forrados de madera. El baño es gigante. El personal es magnifico súper servicial y amable de los mejores que me han atendido 26-02-2010 On TripAdvisor
“Hotel consigliato” Hotel di gran fascino, con servizio e colazione da vero 5 stelle, forse camere un po' fanè, ma come quasi tutta Lisbona del resto... 23-02-2010 On Trip Advisor
“The Avenida Hotel is a 10 star hotel”
We stayed at the Avenida in Lisboa from Feb. 13 - Feb 16th then returned for one more eveinging on Feb. 18th. The hotel is absolutely charming, the service goes above and beyond whats asked for. The breakfast is first rate. Rather than spend four fares on a half day bus tour to Sindra, the staff recommended we hire a car for eight hours which cost the same amount as a half day bus tour. We felt as though we had hit the jackpot with this hotel. I do not have one single bad word to say about them. The hotel is near everything and very central. The area is more than safe, the views wonderful and for a hotel in a main part of the city, the rooms are very quiet.
On our last evening at the hotel, I broke a tooth and the hotel staff was unbelievably accomodating. They walked my friends to the pharmacy, assisted in calling my dentist in NYC and helped us get whatever I needed. If it were up to me, I'd give them a 10 star rating. 22-02-2010 On TripAdvisor
He pasado un fin de semana en el hotel y debo felicitar a todo el personal por su amabilidad, trato y eficiencia, especialmente al personal de Recepción. Su ubicación es inmejorable y la suite muy acogedora. Repetiré... 15-01-2010
José Von Winckelmann
A very elegant, well-located hotel with charming rooms and professional & courteous staff. We wouldn't hesitate to stay at Avenida Palace in the future.
13-01-2010 Nigel Piercey
“Old school luxury.” Lovely hotel in a perfect central location. Staff were very friendly and helpful and room was great - good size and very comfortable. Decent breakfast. Would definitely recommend it.
“Friendly, elegant and charming hotel, centrally located” Very good hotel, staff is very helpful and friendly. Very good (i.e. central) location to visit the main attractions in the centre of Lisbon. The palace style of the hotel is very charming and elegant. One small drawback : the very beautiful and antique palace meeting room in the centre of the hotel on the ground floor is a 100% smoking room. Smoking should be restricted to a smaller part of that room separated from the rest of the room by panes of glass.
This hotel is very classy and is fit to be called a 'Palace' It is fantastically furnished and the staff are excellent, attentive but not intrusive. Lisbon is a great city only being spoiled (slightly!) by the hassle of street vendors and beggers. However, we never felt intimidated. There is a restaurant on the corner, just beyond the station, looks the part but is expensive and very disappointing. Young Liberty, is a music bar at the front of the hotel, is good and has excellent live music till late at weekends. Overall the Avenida Palace is a good place for a long weekend!
Un hotel muy bonito, con un personal que te trata realmente como si estuvieras en casa. Las vistas a la plaza de los Restauradores tiene ese encanto que desprende la bella Lisboa. Situado en el centro turistico de Lisboa, con acceso al metro y a las paradas de autobus mas importantes.
“Travel agent and would recommend this hotel to anyone visiting Lisbon!”
The first thing to say about this hotel is it's location is absolutely brilliant. You can get off the airport bus and see the hotel instantly. You've got Rossio train station right next door if you want to make a day trip to Sintra and you're just a minute's walk to one of the busiest streets for great sea food restaurants.(...) I'm a travel agent and would recommend this hotel to anyone visiting Lisbon.
He permanecido aquí en un viaje de turismo con mi mujer. La ubicación es imbatible. Mi habitación era buena y miraba directamente a la Plaza de Restauradores. El servicio es estupendo y respetuoso por parte del personal. El Hotel tiene un gimnasio, pequeño más con todo el esencial. Hay muchos restaurantes en los alrededores. Es definitivamente un bastión de buen gusto. Una perla en Lisboa.
Este es un hotel encantador y muy central, cerca de la movida de Lisboa. Tiene Parking gratuito, lo que es bueno, porque viajamos en coche. Los empleados son agradables y los conserges tienen muy buenas informaciones. Los salones son magníficos y nuestra habitación muy limpia. El desayuno es muy completo. Tiene una buena relación calidad precio. 21-11-2009 On TripAdvisor
Everything was perfect. Everyone was helpful especially Roberto Junior. We thoroughly enjoyed our stay. Also your website is excellent. The "Palace" does not disappoint!! 10-11-2009
Audrey Davies
Excellent hôtel que je recommanderai vraiment à mes amis. La situation géographique pour une visite de Lisbonne à pied est parfaite. L'isolation phonique de l'hôtel est excellente car malgré sa situation au centre ville on ne perçoit aucun bruit à l'intérieur. La décoration est luxueuse. Les buffets du petit déjeuner sont copieux et diversifiés. Un ensemble d'un très bon rapport qualité / prix. 06-10-2009
Maria Nussbaumer
“Vraiment exceptionnel hôtel au coeur de la ville” L'hôtel Avenida palace est l'un des meilleurs hôtels ou nous sommes descendus. Nous avions pris une suite junior. L'accueil et le service sont remarquables (je vous conseille de demander des conseils au concierge: ils s'occupent de tout réservation et taxi, et vous etes très bien placés dans les restaurants conseilles). Les chambres sont propres et calmes (ce qui est tres important pour nous). Le petit déjeuner est très complet, et là aussi dans une atmosphère calme et détendue, avec un service parfait. Enfin, ce qui est loin d'être négligeable, l'hôtel est parfaitement placé en plein centre ville: sur la place des Restauradores, a deux pas de la place des Figueras (Départ de quasi tous les bus et tramways. La gare est juste à côté (pratique pour les sorties sur Sintra ou Estoril), et idéalement placé pour circuler, visiter, et si besoin venir refaire une pause à l'hôtel. A conseiller sans aucune hésitation. Quant à nous nous y retournerons pour une prochaine escapade à Lisbonne.
“first rate hotel with beautiful ambiance and friendly service.”
This hotel is outstanding in every respect. Great location; friendly and responsive staff; beautiful appointments; and free parking. We would return here in a heartbeat.
"Avenida Palace - a cosmopolitan luxury hotel in an ideal location in the centre of Lisbon" The Avenida Palace lived up to its rating as a luxury 5-star hotel. Reception staff were friendly, courteous and helpful. Chambermaids provided faultless service, and were very discreet. While the hotel was busy, the dining-room staff (at breakfast) were over-stretched, and some tables were too close together, or too near the kitchen doors. It would be hard to improve on the hotel's central location. The lounges were spacious and comfortable, and the view from the breakfast room over the Praca Dos Restauradores is truly impressive. Bedrooms were well-appointed, and the air-conditioning system was superb. Unfortunately, the bed was too firm, and the hotel was unable to provide a soft duvet or similar to lie over the mattress. 05-10-2009 On TripAdvisor
We enjoyed our stay very much, thank you. 01-10-09 Collete Warren
“Più centrale di così non si può!” L'hotel è in una posizione centralissima, vicino alle maggiori attrazioni della città, a finco alla stazione del Rossio e alla metro.Il personale è molto cortese, la nostra camera non era grandissima, ma è ben arredata e soprattutto comoda e silenziosa.Lo consiglio. 26-09-09 On TripAdvisor
“Praticamente Perfetto” Nel cuore di Lisbona a pochi passi da tutto, stanze bellissime e confortevoli prima colazione meravigliosa, da consigliare per trascorrere una vacanza a Lisbona da non di menticare, importante cercare di trovare un periodo in cui il prezzo sia il più vantaggioso Vittoria 25-09-09 On TripAdvisor
“The hotel and its staff are near perfection.”
The service was impeccable. The rooms beautifully appointed, spacious and clean. The double glazing on the windows keeps the rooms absolutely quiet, which is remarkable because of the traffic outside, in this central location. Walking into the hotel off the busy street is like finding a beautiful cool oasis. The breakfast was excellent and the staff cordial and helpful. This is one of the best values I have experienced and I travel frequently. I highly recommend this hotel to anyone who wants luxury in a perfectly central city setting. 21-09-09
Visited Lisbon for the first time to celebrate a significant anniversary. Saw this hotel on Trip Advisor and decided it was just the ticket for our 5 day city break. Arrived at 11:00 am three hours early due to an early morning flight, intending to drop our bags off and get some sight seeing done. But, room was already ready and we were checked in immediately. Room was great, a double aspect view, large bedroom, internal lobby and bathroom. Manager sent up a free bottle of champagne to kick the celebrations off - so we did, at 11:10 on a Sunday morning. Location is ideal. Right next door is the Rossio main railway line (€3.40 return to fairy tale Sintra with its fantastic Palaces and Morrish Castle, trains leave every 20 mins), in front of the hotel is the Restauradores Metro stop (€1.30 takes you to nearly every stop on the Metro). Two stops on the Metro is the Cais do Sodré railway line(A 40 min train journey from here is the beautiful resort of Cascais - go if you have time). From the hotel, across the Praca Dom Pedro square is the matrix of shops called the Baxia. Excellent for tailoring and leather goods. Also, in the evening to get to the restaurants, bars and experience Fado music in the exciting Bairro Alto area (on a hill behind the hotel), walk a hundred metres up the Avenue da Liberdade and jump on the Glória Elevator - an electric tram which deposits you at bar level ready to hit the town. Meanwhile, the Avenida Palace Hotel is a quiet oasis in the centre of all the main Lisbon attractions. There are plently of pictures on other reviews - the hotel is as glorious as shown and we could not see any wear and tear. Breakfast is excellent, and all the staff we encountered were very helpful and friendly. Only two small moans - Firstly, there was no complementary coffee/tea/water in the room. To off set this room service was quick and reasonable (€12 for tea and cakes for two) and the mini bar was well stocked, but at the usual mini bar prices. Secondly, the bar was a little quiet and I would have liked to seen a pianist one evening in the lobby/bar, just to help the pre/post dinner drinks go down smoothly. We really liked Lisbon, try dinner in San Pedro Alcántara restaurant (Bairro Alto), ask for a window seat looking out over Lisbon rooftops towards the Castle of Sáo Jorge. Enjoy a good Argentinian steak whist watching the sun set over this great little city. P.S. - Street beggars and hawkers are everywhere - but be polite, say no and don't get engaged in conversation, they quickly move on.
Beautiful! The location could not be better. You can walk to any of the "turist" sites of Lisbon. If you enjoy history this hotel has it! Very elegant, the hotel still has the charm and elegance of a bygone era without looking dated. It is old but definately not "worn out". The rooms are huge and very comfortable with small detail like piped in classical music (you can turn it off) which make a difference. Very good breaksfast and very attentive staff. Talk to the concierge and they will give you some excellent options and inside knowledge of restaurants, Fado houses, and tours to ear by places. The hotel, the rooms, the staff, the location, and the decor definately rate a 5 star! I had a view of the main street but the room was perfectly silent when the windows were closed.
“Years ago , after walking in, I determined to stay our next Lisbon trip!”
The Avenida Palace is magical. The public areas are from another grand era. It is as if you are royalty as you wander around the hotel. The decor and furnishings are to be absorbed as you read the paper in the magnificent lobby, have breakfast in the elegant 2nd floor reception room or descend the winding stairwell. The staff are helpful and friendly. Our room faced the street between two lovely squares. Best of all, the location is ideal. In the very heart of Lisbon yet next door to the restored train station to Sintra, it is perfect for sightseeing, shopping and dining. I am already plotting our next stay!
“We enjoyed very much our stay in this very beautiful and central hotel”
Everything in this hotel suit the needs of a traveller who wants to be in a beautiful environement ! Furniture, paintings, walls : everything is perfectly fitting what you culd expect of such a Palace. 10-08-09 On TripAdvisor
The staff at the Avenida are excellent - both friendly and professional. It is a quiet, elegant sanctuary in the very heart of Lisboa. We will be back. 04-08-2009 John Graham
“great location, very nice staff” We went there for a weekend but we ended up staying two more nights. The hotel is charming and our room had a beautiful view. The breakfast was very complete and is served in a ellegant ambience. the only thing i have to point is that the internet service should be free in a hotel like this one.
“A superb, classic hotel, a real treat.” I have stayed at the Avenida Palace repeatedly on business and pleasure over recent years. The location and accomodation are perfect and a reminder of more elegant days. Don't miss out on breakfast! Long may the Avenida Palace remain just as it is. 09-07-09 On TripAdvisor
“Luxe, tradition et charme” Le service était excellent, le confort impeccable, un décor qui fait penser à un Hercule Poirot d'Agatha Christie. Proximité du centre. 08-07-09
“Top notch hotel” Stayed for five nights to attend a conference and meetings. Could not be more satisfied with the Avenida Palace hotel. Excellent location right in the heart of the city. Staff were attentive and helpful and my room was spacious and very clean. Beds were extremely comfotable. The breakfast was as good as I've experienced with a wide variety of food to choose from. Had a slight problem with the internet connection but that was sorted promptly and efficiently. All my colleagues rated this hotel highly and I heard no complaints from any of them. 06-06-09 On TripAdvisor
We were very pleased with your hotel and the beautiful view from our window (room 206). We also apprecheated that the noice from the street below did not disturb us because of th double windows. Your personel was very friendly and efficient. Be sure that we shall recomend your hotel to all our friends wisiting Lisboa and we hope to stay at your hotel whenever we are in Lisboa. 01-06-2009 Elisabeth Mutka
Concierge extremely helpful. Very clean, good staff, great location. We really enjoyed our stay and will recommend. thank you 04-06-2009 Chelsea Duggan
Un Palacio en el centro de la ciudad Hotel con muy buena localización, muy bonito y un excelente desayuno. Todo perfecto, el único inconveniente es que las camas sencillas son demasiado pequeñas 02-06-2009 On TripAdvisor bonnes prestations, bon petit déjeuner, très bien situé et calme 15-05-09 On TripAdvisor
A little more than a month ago, we began a celebration of our 30th anniversary with a truly wonderful stay in your hotel ( March 20-22 in a junior suite on the second floor). The room was perfect in all respects and the friendliness of your staff was welcoming and warm. Our stay in Lisbon, however, was interrupted when one of us was robbed on Sunday afternoon (March 22) in the Restauradores Metro stop. We lost most of our credit cards, cellphone, and, most importantly, important prescription medicines. If it wasn't for the caring attention and amazing help of your concierge Paulo, our vacation and celebration would have been ruined. He gave us specific instructions about contacting the police and then arranged for a taxi driver to take us to a pharmacy that could supply the needed mediicines right away. We were able to continue and enjoy the rest of our vacation because of his actions and advice. We know that employees such as Paulo are invaluable in so many ways. We are most grateful, appreciative, and thankful for his help. You can be sure we have told our friends, our travel agent, and Abreu Tours of the many wonderful things about Hotel Avenida Palace, especially the people who work there. 01-05-09 Kevin Fetherstonhaugh and Lisle Moore Arlington, Virginia USA
Excellent standard of house keeping Room maintained to the highest standards 22-04-2009 Robert Wallace
Nous avons passé un très agréable séjour dans ce Palace au mobilier d'époque. Nous avions réservé une suite charmante avec de beaux tissus. Pas de vue dans la chambre mais en contre-partie un silence vraiment appréciable. Le petit déjeuner était copieux et très bon. L'hôtel est parfaitement bien situé en centre ville. 14-04-2009 On TripAdvisor
C' est un accueil à l' anciennne, la politesse, le service impeccable, l' atmosphère de cet hôtel sont vraiment remarquables. Je reviendrai surment. Par ailleurs, l' hotel est magnifique et très bien entretenu.Merci encore. 09-04-2009 Luis Pinto-Coelho
Très bonne prestation dans l'ensemble , nous avons passé un très agréable séjour dans votre établissement 05-04-2009 SAMUEL GAVEN
I am a regular guest, and will continu to be one. 29-03-2009 Meijsen Hendrikus
Sehr schönes und altehrwürdiges Hotel sehr zentral und sehr nettes Pesonal leider kein freier Internetzugang. 05-03-2009 Hubertus Schmid-Schmidsfelden
Excellent Hotel, Suite Junior tres confortable et tres calm, petit dejeuner de grande qualite. Hotel 5 etoiles tres bien situé dans Lisbonne. A recommnader. 03-03-2009 Christain LACORTE
I would like to say a BIG THANK YOU to all the staff and management of such an EXCELLENT HOTEL. I was received extremely well and had the BEST SERVICE from everyone in the hotel. Once again thank you for making my stay such a wonderful experience. 24-02-2009 Carlos Brandeiro de Matos
Les avis negatifs que nous avons lus sur tripadvisor sont injustifiés . excellent hotel . equipe tres sympa sauf 1 personne tres desagreable au moment de confirmer notre vol de départ . Merci a tous les autres 22-02-2009 Philippe MASSABIAU
Very good hotel, the discounts given in winter time is mandatory for it to be good value for money though. The hotel really contributed to our great experience in Lisbon. 12-02-2009 Johannes Ehinger
As you can see from the feedback we enj oyed our stay. We would also like to thank Mr Paulo Rego for booking dinner at Christmas Eve which was excellent, especally the view. I am sorry we I didn't see him at our departure. 11-01-2009 Johanna Braganza
Internet service was slow but everything else about the hotel was excellent. The staff were all fantastic. Thank you. 22-12-2008 John Graham
Ojala todos los hoteles de su categoría fueran como el suyo 14-12-2008 Gracia Martinez del Peral
The hotel lives up to its name, as the room we had had the highest ceiling I've ever seen. Very comfortable, well appointed updated late 19th century charm. The hotel is very well located, with lots to do and plenty of restaurants just outside the entrance... 12-12-2008 On TripAdvisor
We absolutely loved our stay at the Avenida Palace! The hotel is stunningly beautiful, the breakfast is scrumptious, and the location is perhaps the best in Lisbon. This hotel is one of the best values for money we have found in southern Europe. 21-11-2008 Sarah Smith
I am a regular guest and as always very pleased with a stable high level of quality and hospitality. The last is even more important, one feels welcome. So, please do not change to much! 28-10-2008 Meijsen Hendrikus
Gostaria de elogiar em especial o jovem que nos recebeu e nos acompanhou aos quartos pela simpatia e educação parabéns! 24-10-2008 Hugo Picchioni
Foi a segunda vez que estivemos hospedados no hotel e novamente ficamos muito satisfeitos. Em nossas futuras idas a Lisboa, é claro que vamos nos hospedar no Avenida Palace. 15-10-2008 Virginia Andrade
I'm fond of real city hotels in the best tradition. Therefore I adore Avenida Palace! 04-09-2008 Dirk Stuer
Avenida Palace treats each guest like royalty. Service is impeccable. The decor is well preserved. Staying there is like stepping back in time at an affordable price. 22-08-2008 On TripAdvisor
Muchas gracias. Además que conserven ese magnífico salón de fumadores junto al bar en en el que es muy ameno ver el ir y venir de las personas y disfrutar de su belleza. Nuevamente, muchas gracias.
