“Haus mit Charme” Das Avenida Palace ist ein erstklassiges Haus - leider ohne Restaurant. Die Lage ist optimal, sodass man das Meiste blendend zu Fuß erreichen kann. Das Personal ist freundlich und äußerst hilfsbereit. Die Bar ist Top. Es ist ein altes Grand Hotel, was in die Jahre gekommen ist, was seinem Charme aber absolut keinen Abbruch tut. 10-08-2010 On TripAdvisor
Excellent treatment for families with children from such a high quality hotel. I'd like to know what coffee is served at breakfast..... that was the highlight of my morning :) 10-08-2010
Prem Andrzejek
“Amazing Hotel in Lisbon´s heart”
Celebrating our wedding anniversary around Portugal and Spain we booked for 3 nights in this lovely Hotel. As we arrived we were greeted by our names. The Reception and Concierge Staffs were outstanding. Our room was nice and we had some welcome anniversary gifts. The Buffet Breakfast was very good and it was served in a lovely classic room. Although The Hotel location couldn't be better, right in the center of Lisbon, it has a calm and quiet atmosphere. As the room rate included the car parking it made it a really good value for the money. Kept in our hearts.
Very attractive older downtown location next to Lisbon's retaurant and shopping district and civic theater. Good service with some welcome suggestions. Rooms are very attractive, good bathrooms, comfortable beds. Very friendly staff.
Nous reviendrons avec plaisir dans cet excellent hôtel. 20-07-2010 Bernard Duport
“Unique Charm Hotel”
This was a stay to be treasured. As we entered the Avenida Palace, we entered a luxury atmosphere. The decor of the main lounge is breathtaking. Our suites were spacious and well equipped. We loved the fruit basket on our arrival. Although the hotel had no Restaurant, it made no difference because the concierge had a lot of suggestions in the surroundings. The hotel is rather central. Breakfast is great and the breakfastroom is one of a kind. The staff was very nice and helpful. 17-07-2010 On TripAdivsor
My wife and I thoroughly enjoyed our stay at Hotel Avenida Palace. The room was spacious and clean with all the expected amenities, and with a wonderful view. The location could not be beat. The public areas were charming and luxurious. We would not hesitate to return.
16-07-2010 Arthur Furhman
What a wonderful hotel. The entire staff is very friendly and helpful. It is located in a great location and accessible to the Metro and train stations. 11-07-2010 Larry Tosta
“A jewel in the best location”
we stayed at the avenida palace for five days. we wanted to visit lisbon and sintra. our car was kept the whole time in the hotel garagefor free . the bedroom was not too big but it was classy. there is an outstanding living room/ bar with live music when we arrived. the staff is great. the hotel location is the best. we will surely return.
The "palace experience" was great. Make no mistake, I thought that the facilities were well worth the expense paid. I was a bit taken aback by being required to pay for the WIFI. Also, the whole rituals of having a staff member deliver the WIFI password to my room and having the maid deliver a US to Portuguese converter. Such items should be handled at the desk as is standard in most hotels. It would cut out the interruptions. The quality of everything was tip top, so I would definitely recommend your hotel for those who would like a "palace experience".
06-07-2010 John Stockwell Jr
“Perfectly positioned and wonderful staff - especially the Concierge” My friends and I stayed at the hotel to celebrate my birthday. Our stay was wonderful and the staff could not have done more to help make our stay as memorable as possible. A delicious bottle of chilled rose wine was sent to my room, with compliments from the management, The Concierge, in particular, was amazing. He always found time to give us the guidance we needed to ensure that our visit to Lisbon was all that it could have been - from advice on restaurants, making bookings for us and telling us the quickest and best routes from A to B. The hotel is very centrally located for all sight-seeing. It has an air of grandeur about it, particularly in the public rooms. For position and helpful staff, I doubt that you can do better. 25-06-2010 On TripAdvisor
Nous avons passé un excellent séjour dans votre hôtel et y reviendrons si l'occasion s'en présente. Yves Ezanno 25-06-2010
"Chic hotel on suprisingly affordable price"
We were looking for city-center accomodation in Lisbon without having a reservation made ahead, and spotted this chic looking hotel at Praca Restoradores (quite central place of the city). Despite of the 'room rates' hanging on a wall at the reception and showing EUR 400-600 rate per night, we got a quite spacious room 615 on a top floor with...
ubicación perfecta, todo tipo de transporte público a un paso, hotel magnifico y un esmerado servicio, además es un oasis de paz y tranquilidad durante el tiempo que permaneces en el hotel, en cuanto al desayuno es de gran calidad 12-06-2010 Felipe Monforte
I think this has the best location in Lisboa for access and tourist activities. You made our stay very enjoyable and when we return, we will stay with you again. 10-06-2010 Tina DeGrasse
La perfection, la qualité dans tous les domaines... fait vraiment plaisir quand on a la chance de trouver ENCORE ! des hôtels de cette qualité !!! 04-06-2010 Gilles Billuart
“Incredible hotel” Super hotel, beautifully appointed. One of the best features is the bar - old world style with lovely wood paneling, carpets, furniture, artwork. Another great feature is the lavish circular staircase - and it's worth the hike to the top to see every floor. Service was impeccable, with fresh fruit every morn, and wonderful concierge service. Right next to the Rossio, train station, so take a train to Sintra, a fairyland spot. Trains run constantly, so not to worry about the schedule. Radiating out from the hotel are great bars and restaurants, and a major shopping avenue if that turns your key. Rooms are very well appointed, very comfortable - we had a junior suite. Nights were quiet, and you can open the windows for night air if you like. 02-06-2010 On TripAdvisor
“Great Location” My husband and I stayed here for a weekend. The hotel is in a great location; city, metro, trams and shops all within easy walking distance. Breakfast was good and the staff were lovely and very helpful. It is a beautiful old building too. Would stay there again if we could get it at the same price. 29-05-2010 On Trip Advisor
“Best location with style...” Just returned from long weekend in Lisbon... we picked Avenida Palace for its location and the style... none of which has disappointed us! You really can't beat the location... the building and its style are grand... Now, the common facilities and rooms could do with some updating.... but since we never spend much time at the hotel, the few flaws did not bother us... Since it is an old palace building, rooms do not have the same lay-out meaning that all have some pros and cons... our had great view and high ceilings but the bathroom was really on the small side.... The only other issue were the pillows, they were too hard and so not the most comfortable... Overall experience was good and we would stay here again... 05-05-2010 On TripAdvisor
“Old-style comfort”
Real oldtime luxury at the best possible location in Lisbon. Excellent helpful staff, delicious breakfast, well-kept beatiful interior. The room is a little small and beds narrow, but I guess this how it was 100 years ago. Overall - unforgettable and romantic. On top of all this, valet parking is included! This convenience is almost impossible to find in any touristy place in Portugal, let alone Lisbon. 29-04-2010 On TripAdvisor
“An unforgettable experience” The hotel location is great. The staff seems to be there to please us. Our room was big enough and very confortable. All the premises are very well mantained, as if it had opened yesterday. the breakfast room is rather elegant and the breakfast itself was very good. We' ll return.
A special thanks to the female manager on reception who promptly responded to my telephone request to cancel my room key when my wallet was stolen. Unfortunately I did not record her name. She was efficient and professional throughout my stay. The doormen were also exceedingly polite and welcoming at all times. 13-04-2010
Debra Harris
Good bar and good barman! I always visit your hotel when I visit Lisbon.
07-04-2010 Hirokazu Ishizawa
“Un gran hotel del siglo XX”
Con una agradable estética ecléctica y en extinción, mezcla de palacio decimonónico, servicio del siglo XX y un poco del chino de la esquina, el Avenida Palace está en el mejor sitio de Lisboa cualquiera que sea el motivo de tu viaje. No encontrará queja del servicio, gozará un perfecto desayuno en un salón imperial y, con un poco de suerte, estupendas vistas del corazón de Lisboa. Y si no, pídalas... se desviven por satisfacerte...
We arrived late in the evening after a long flight from the USA. We were greeted by a charming young man at the check in who upgraded us to a great room with a terrific view, just as I had requested in my pre-booking form! WOW, someone really looked at my request! The bedroom, sitting area, and bath are very large for European standards. You will feel like you are walking into a real palace! The hotel was built about a hundred years ago and has been graciously maintained. The center staircase is out of a movie! The location cannot be beat. Everyone from the young man in the bar in the evening to the bellmen, front desk, and concierge made us feel welcome and happy to have us...the entire 3 night stay. We have recommended you and will continue to do so again! Really great experience.
We visited the Hotel Avenida Palace last December prior to our transatlantic cruise. Orginally we had booked the hotel for two nights then changed to one day becuase we thought we would be able to see everything in the city during one full evening and a day. This was our first big mistake.
It was dark when we arrived in Lisbon and the streets were lined with amazing and beautiful Christmas lights. As we pulled up to the hotel we were in amazingment of how the hotel looked. Believe it or not the pictures actually looked exactly like the ones showed on their website.
I biggest fear when going to room was to see if the rooms looked the same. I had seen all varying styles and piictures all of which were not the same. Did we ever get lucky when we opened the door to experience 1800's fine luxury accomadations. When we bulled back the long flowing 10 foot drapes the view was facing the plaza. It truly started off an amazing vacation.
Shortly after unpacking we walked the city for miles. This hotel could not be in a more perfect location. Everywhere you turned you were next to major attractions. Lisbon is NOT a city to spend just one day. You really need two minimum days to capture all its beauty.
The morning we had a wonderful breakfast. I am not a fan at all of European food, especially breakfast. However, with the assortment of fruits, pastries, and meats it satisfied my picky taste.
I can't say enoght good things about this hotel, it's location and the wonderful city of Lisbon. I've never written a review before, however I always appreciated reading ones from travellers like yourself.
I've stayed at some of the worlds most amzing hotels from Ritz Carlton, Four Season's, the W Hotel and many more. Hotel Avenida Palace recieves 5 stars from me. 28-02-2010 On TripAdvisor
"Excellent location, in a charming building with a competent staff”
Staying there I understood some reviewers that qualified the hotel as a bit used. Well, the hotel is over 100 yrs old, not fake old as many 5 star counterparts. We got a renovated room in the second floor and felt like staying in a palace. There are no cramped corridors and the ceiling is over 5 meters high (in the corridor, not the room). Staff pointed us to good places, suggested trips. The only downside is the breakfast buffet. Although varied and located in a superb room, its quality left something to be desired. Ah, and wi-fi coverage is spotty and expensive.
Ubicación privilegiada y soberbia arquitectura en pleno centro de la ciudad. Por dentro es grandioso, para disfrutar. Excelente servicio y atención al cliente. Puedo decir que es uno de los mejores en los que me he podido hospedar. Ya desde la entrada notas que es un hotel distinto, ya desde la entrada se respira tranquilidad y relax. Tiene unos salones maravillosos con una decoración clásica y señorial como no merece menos este tipo de establecimientos. Con música de piano en vivo que le da un aire de relax. Así puedes disfrutar de un café o una comida escuchando música clásica. El desayuno es fantástico, buffet, parece que estas desayunando en tu propia casa no se escucha una voz mas alta que otra. La habitación magnifica con una decoración clásica y elegante pero muy funcional. Unos armarios empotrados gigantes y forrados de madera. El baño es gigante. El personal es magnifico súper servicial y amable de los mejores que me han atendido 26-02-2010 On TripAdvisor
“Hotel consigliato” Hotel di gran fascino, con servizio e colazione da vero 5 stelle, forse camere un po' fanè, ma come quasi tutta Lisbona del resto... 23-02-2010 On Trip Advisor
“The Avenida Hotel is a 10 star hotel”
We stayed at the Avenida in Lisboa from Feb. 13 - Feb 16th then returned for one more eveinging on Feb. 18th. The hotel is absolutely charming, the service goes above and beyond whats asked for. The breakfast is first rate. Rather than spend four fares on a half day bus tour to Sindra, the staff recommended we hire a car for eight hours which cost the same amount as a half day bus tour. We felt as though we had hit the jackpot with this hotel. I do not have one single bad word to say about them. The hotel is near everything and very central. The area is more than safe, the views wonderful and for a hotel in a main part of the city, the rooms are very quiet.
On our last evening at the hotel, I broke a tooth and the hotel staff was unbelievably accomodating. They walked my friends to the pharmacy, assisted in calling my dentist in NYC and helped us get whatever I needed. If it were up to me, I'd give them a 10 star rating.
He pasado un fin de semana en el hotel y debo felicitar a todo el personal por su amabilidad, trato y eficiencia, especialmente al personal de Recepción. Su ubicación es inmejorable y la suite muy acogedora. Repetiré... 15-01-2010
José Von Winckelmann
A very elegant, well-located hotel with charming rooms and professional & courteous staff. We wouldn't hesitate to stay at Avenida Palace in the future.
13-01-2010 Nigel Piercey
“Old school luxury.” Lovely hotel in a perfect central location. Staff were very friendly and helpful and room was great - good size and very comfortable. Decent breakfast. Would definitely recommend it.
“Friendly, elegant and charming hotel, centrally located” Very good hotel, staff is very helpful and friendly. Very good (i.e. central) location to visit the main attractions in the centre of Lisbon. The palace style of the hotel is very charming and elegant. One small drawback : the very beautiful and antique palace meeting room in the centre of the hotel on the ground floor is a 100% smoking room. Smoking should be restricted to a smaller part of that room separated from the rest of the room by panes of glass.
This hotel is very classy and is fit to be called a 'Palace' It is fantastically furnished and the staff are excellent, attentive but not intrusive. Lisbon is a great city only being spoiled (slightly!) by the hassle of street vendors and beggers. However, we never felt intimidated. There is a restaurant on the corner, just beyond the station, looks the part but is expensive and very disappointing. Young Liberty, is a music bar at the front of the hotel, is good and has excellent live music till late at weekends. Overall the Avenida Palace is a good place for a long weekend!
Un hotel muy bonito, con un personal que te trata realmente como si estuvieras en casa. Las vistas a la plaza de los Restauradores tiene ese encanto que desprende la bella Lisboa. Situado en el centro turistico de Lisboa, con acceso al metro y a las paradas de autobus mas importantes.
“Travel agent and would recommend this hotel to anyone visiting Lisbon!”
The first thing to say about this hotel is it's location is absolutely brilliant. You can get off the airport bus and see the hotel instantly. You've got Rossio train station right next door if you want to make a day trip to Sintra and you're just a minute's walk to one of the busiest streets for great sea food restaurants.(...) I'm a travel agent and would recommend this hotel to anyone visiting Lisbon.
He permanecido aquí en un viaje de turismo con mi mujer. La ubicación es imbatible. Mi habitación era buena y miraba directamente a la Plaza de Restauradores. El servicio es estupendo y respetuoso por parte del personal. El Hotel tiene un gimnasio, pequeño más con todo el esencial. Hay muchos restaurantes en los alrededores. Es definitivamente un bastión de buen gusto. Una perla en Lisboa.
Este es un hotel encantador y muy central, cerca de la movida de Lisboa. Tiene Parking gratuito, lo que es bueno, porque viajamos en coche. Los empleados son agradables y los conserges tienen muy buenas informaciones. Los salones son magníficos y nuestra habitación muy limpia. El desayuno es muy completo. Tiene una buena relación calidad precio. 21-11-2009 On TripAdvisor
Everything was perfect. Everyone was helpful especially Roberto Junior. We thoroughly enjoyed our stay. Also your website is excellent. The "Palace" does not disappoint!! 10-11-2009
Audrey Davies
Excellent hôtel que je recommanderai vraiment à mes amis. La situation géographique pour une visite de Lisbonne à pied est parfaite. L'isolation phonique de l'hôtel est excellente car malgré sa situation au centre ville on ne perçoit aucun bruit à l'intérieur. La décoration est luxueuse. Les buffets du petit déjeuner sont copieux et diversifiés. Un ensemble d'un très bon rapport qualité / prix. 06-10-2009
Maria Nussbaumer
“Vraiment exceptionnel hôtel au coeur de la ville” L'hôtel Avenida palace est l'un des meilleurs hôtels ou nous sommes descendus. Nous avions pris une suite junior. L'accueil et le service sont remarquables (je vous conseille de demander des conseils au concierge: ils s'occupent de tout réservation et taxi, et vous etes très bien placés dans les restaurants conseilles). Les chambres sont propres et calmes (ce qui est tres important pour nous). Le petit déjeuner est très complet, et là aussi dans une atmosphère calme et détendue, avec un service parfait. Enfin, ce qui est loin d'être négligeable, l'hôtel est parfaitement placé en plein centre ville: sur la place des Restauradores, a deux pas de la place des Figueras (Départ de quasi tous les bus et tramways. La gare est juste à côté (pratique pour les sorties sur Sintra ou Estoril), et idéalement placé pour circuler, visiter, et si besoin venir refaire une pause à l'hôtel. A conseiller sans aucune hésitation. Quant à nous nous y retournerons pour une prochaine escapade à Lisbonne.
“first rate hotel with beautiful ambiance and friendly service.”
This hotel is outstanding in every respect. Great location; friendly and responsive staff; beautiful appointments; and free parking. We would return here in a heartbeat.
"Avenida Palace - a cosmopolitan luxury hotel in an ideal location in the centre of Lisbon" The Avenida Palace lived up to its rating as a luxury 5-star hotel. Reception staff were friendly, courteous and helpful. Chambermaids provided faultless service, and were very discreet. While the hotel was busy, the dining-room staff (at breakfast) were over-stretched, and some tables were too close together, or too near the kitchen doors. It would be hard to improve on the hotel's central location. The lounges were spacious and comfortable, and the view from the breakfast room over the Praca Dos Restauradores is truly impressive. Bedrooms were well-appointed, and the air-conditioning system was superb. Unfortunately, the bed was too firm, and the hotel was unable to provide a soft duvet or similar to lie over the mattress. 05-10-2009 On TripAdvisor
We enjoyed our stay very much, thank you. 01-10-09 Collete Warren
“Più centrale di così non si può!” L'hotel è in una posizione centralissima, vicino alle maggiori attrazioni della città, a finco alla stazione del Rossio e alla metro.Il personale è molto cortese, la nostra camera non era grandissima, ma è ben arredata e soprattutto comoda e silenziosa.Lo consiglio. 26-09-09 On TripAdvisor
“Praticamente Perfetto” Nel cuore di Lisbona a pochi passi da tutto, stanze bellissime e confortevoli prima colazione meravigliosa, da consigliare per trascorrere una vacanza a Lisbona da non di menticare, importante cercare di trovare un periodo in cui il prezzo sia il più vantaggioso Vittoria 25-09-09 On TripAdvisor
“The hotel and its staff are near perfection.”
The service was impeccable. The rooms beautifully appointed, spacious and clean. The double glazing on the windows keeps the rooms absolutely quiet, which is remarkable because of the traffic outside, in this central location. Walking into the hotel off the busy street is like finding a beautiful cool oasis. The breakfast was excellent and the staff cordial and helpful. This is one of the best values I have experienced and I travel frequently. I highly recommend this hotel to anyone who wants luxury in a perfectly central city setting.
Visited Lisbon for the first time to celebrate a significant anniversary. Saw this hotel on Trip Advisor and decided it was just the ticket for our 5 day city break.
Arrived at 11:00 am three hours early due to an early morning flight, intending to drop our bags off and get some sight seeing done. But, room was already ready and we were checked in immediately. Room was great, a double aspect view, large bedroom, internal lobby and bathroom. Manager sent up a free bottle of champagne to kick the celebrations off - so we did, at 11:10 on a Sunday morning.
Location is ideal. Right next door is the Rossio main railway line (€3.40 return to fairy tale Sintra with its fantastic Palaces and Morrish Castle, trains leave every 20 mins), in front of the hotel is the Restauradores Metro stop (€1.30 takes you to nearly every stop on the Metro). Two stops on the Metro is the Cais do Sodré railway line(A 40 min train journey from here is the beautiful resort of Cascais - go if you have time).
From the hotel, across the Praca Dom Pedro square is the matrix of shops called the Baxia. Excellent for tailoring and leather goods. Also, in the evening to get to the restaurants, bars and experience Fado music in the exciting Bairro Alto area (on a hill behind the hotel), walk a hundred metres up the Avenue da Liberdade and jump on the Glória Elevator - an electric tram which deposits you at bar level ready to hit the town.
Meanwhile, the Avenida Palace Hotel is a quiet oasis in the centre of all the main Lisbon attractions. There are plently of pictures on other reviews - the hotel is as glorious as shown and we could not see any wear and tear.
Breakfast is excellent, and all the staff we encountered were very helpful and friendly.
Only two small moans - Firstly, there was no complementary coffee/tea/water in the room. To off set this room service was quick and reasonable (€12 for tea and cakes for two) and the mini bar was well stocked, but at the usual mini bar prices.
Secondly, the bar was a little quiet and I would have liked to seen a pianist one evening in the lobby/bar, just to help the pre/post dinner drinks go down smoothly.
We really liked Lisbon, try dinner in San Pedro Alcántara restaurant (Bairro Alto), ask for a window seat looking out over Lisbon rooftops towards the Castle of Sáo Jorge. Enjoy a good Argentinian steak whist watching the sun set over this great little city.
P.S. - Street beggars and hawkers are everywhere - but be polite, say no and don't get engaged in conversation, they quickly move on.
Beautiful! The location could not be better. You can walk to any of the "turist" sites of Lisbon. If you enjoy history this hotel has it! Very elegant, the hotel still has the charm and elegance of a bygone era without looking dated. It is old but definately not "worn out". The rooms are huge and very comfortable with small detail like piped in classical music (you can turn it off) which make a difference. Very good breaksfast and very attentive staff. Talk to the concierge and they will give you some excellent options and inside knowledge of restaurants, Fado houses, and tours to ear by places. The hotel, the rooms, the staff, the location, and the decor definately rate a 5 star! I had a view of the main street but the room was perfectly silent when the windows were closed.
“Years ago , after walking in, I determined to stay our next Lisbon trip!”
The Avenida Palace is magical. The public areas are from another grand era. It is as if you are royalty as you wander around the hotel. The decor and furnishings are to be absorbed as you read the paper in the magnificent lobby, have breakfast in the elegant 2nd floor reception room or descend the winding stairwell. The staff are helpful and friendly. Our room faced the street between two lovely squares. Best of all, the location is ideal. In the very heart of Lisbon yet next door to the restored train station to Sintra, it is perfect for sightseeing, shopping and dining. I am already plotting our next stay!
“We enjoyed very much our stay in this very beautiful and central hotel”
Everything in this hotel suit the needs of a traveller who wants to be in a beautiful environement ! Furniture, paintings, walls : everything is perfectly fitting what you culd expect of such a Palace. 10-08-09 On TripAdvisor
The staff at the Avenida are excellent - both friendly and professional. It is a quiet, elegant sanctuary in the very heart of Lisboa. We will be back. 04-08-2009 John Graham
“great location, very nice staff” We went there for a weekend but we ended up staying two more nights. The hotel is charming and our room had a beautiful view. The breakfast was very complete and is served in a ellegant ambience. the only thing i have to point is that the internet service should be free in a hotel like this one. 12-07-09 On TripAdvisor
“A superb, classic hotel, a real treat.” I have stayed at the Avenida Palace repeatedly on business and pleasure over recent years. The location and accomodation are perfect and a reminder of more elegant days. Don't miss out on breakfast! Long may the Avenida Palace remain just as it is.
“Luxe, tradition et charme” Le service était excellent, le confort impeccable, un décor qui fait penser à un Hercule Poirot d'Agatha Christie. Proximité du centre. 08-07-09 On TripAdvisor
"Top noch hotel" Stayed for five nights to attend a conference and meetings. Could not be more satisfied with the Avenida Palace hotel. Excellent location right in the heart of the city. Staff were attentive and helpful and my room was spacious and very clean. Beds were extremely comfotable. The breakfast was as good as I've experienced with a wide variety of food to choose from. Had a slight problem with the internet connection but that was sorted promptly and efficiently. All my colleagues rated this hotel highly and I heard no complaints from any of them. 06-06-09 On TripAdvisor
We were very pleased with your hotel and the beautiful view from our window (room 206). We also apprecheated that the noice from the street below did not disturb us because of th double windows. Your personel was very friendly and efficient. Be sure that we shall recomend your hotel to all our friends wisiting Lisboa and we hope to stay at your hotel whenever we are in Lisboa. 01-06-2009 Elisabeth Mutka
Concierge extremely helpful. Very clean, good staff, great location. We really enjoyed our stay and will recommend. thank you 04-06-2009 Chelsea Duggan
Un Palacio en el centro de la ciudad Hotel con muy buena localización, muy bonito y un excelente desayuno. Todo perfecto, el único inconveniente es que las camas sencillas son demasiado pequeñas 02-06-2009 On TripAdvisor bonnes prestations, bon petit déjeuner, très bien situé et calme 15-05-09 On TripAdvisor
A little more than a month ago, we began a celebration of our 30th anniversary with a truly wonderful stay in your hotel ( March 20-22 in a junior suite on the second floor). The room was perfect in all respects and the friendliness of your staff was welcoming and warm. Our stay in Lisbon, however, was interrupted when one of us was robbed on Sunday afternoon (March 22) in the Restauradores Metro stop. We lost most of our credit cards, cellphone, and, most importantly, important prescription medicines. If it wasn't for the caring attention and amazing help of your concierge Paulo, our vacation and celebration would have been ruined. He gave us specific instructions about contacting the police and then arranged for a taxi driver to take us to a pharmacy that could supply the needed mediicines right away. We were able to continue and enjoy the rest of our vacation because of his actions and advice. We know that employees such as Paulo are invaluable in so many ways. We are most grateful, appreciative, and thankful for his help. You can be sure we have told our friends, our travel agent, and Abreu Tours of the many wonderful things about Hotel Avenida Palace, especially the people who work there. 01-05-09 Kevin Fetherstonhaugh and Lisle Moore Arlington, Virginia USA
Excellent standard of house keeping Room maintained to the highest standards 22-04-2009 Robert Wallace
Nous avons passé un très agréable séjour dans ce Palace au mobilier d'époque. Nous avions réservé une suite charmante avec de beaux tissus. Pas de vue dans la chambre mais en contre-partie un silence vraiment appréciable. Le petit déjeuner était copieux et très bon. L'hôtel est parfaitement bien situé en centre ville. 14-04-2009 On TripAdvisor
C'est un accueil à l' anciennne, la politesse, le service impeccable, l' atmosphère de cet hôtel sont vraiment remarquables. Je reviendrai surment. Par ailleurs, l' hotel est magnifique et très bien entretenu.Merci encore. 09-04-2009 Luis Pinto-Coelho
Très bonne prestation dans l'ensemble , nous avons passé un très agréable séjour dans votre établissement 05-04-2009 SAMUEL GAVEN
I am a regular guest, and will continu to be one. 29-03-2009 Meijsen Hendrikus
Sehr schönes und altehrwürdiges Hotel sehr zentral und sehr nettes Pesonal leider kein freier Internetzugang. 05-03-2009 Hubertus Schmid-Schmidsfelden
Excellent Hotel, Suite Junior tres confortable et tres calm, petit dejeuner de grande qualite. Hotel 5 etoiles tres bien situé dans Lisbonne. A recommnader. 03-03-2009 Christain LACORTE
I would like to say a BIG THANK YOU to all the staff and management of such an EXCELLENT HOTEL. I was received extremely well and had the BEST SERVICE from everyone in the hotel. Once again thank you for making my stay such a wonderful experience. 24-02-2009 Carlos Brandeiro de Matos
Les avis negatifs que nous avons lus sur tripadvisor sont injustifiés . excellent hotel . equipe tres sympa sauf 1 personne tres desagreable au moment de confirmer notre vol de départ . Merci a tous les autres 22-02-2009 Philippe MASSABIAU
Very good hotel, the discounts given in winter time is mandatory for it to be good value for money though. The hotel really contributed to our great experience in Lisbon. 12-02-2009 Johannes Ehinger
As you can see from the feedback we enj oyed our stay. We would also like to thank Mr Paulo Rego for booking dinner at Christmas Eve which was excellent, especally the view. I am sorry we I didn't see him at our departure. 11-01-2009 Johanna Braganza
Internet service was slow but everything else about the hotel was excellent. The staff were all fantastic. Thank you. 22-12-2008 John Graham
Ojala todos los hoteles de su categoría fueran como el suyo 14-12-2008 Gracia Martinez del Peral
The hotel lives up to its name, as the room we had had the highest ceiling I've ever seen. Very comfortable, well appointed updated late 19th century charm. The hotel is very well located, with lots to do and plenty of restaurants just outside the entrance... 12-12-2008 On TripAdvisor
We absolutely loved our stay at the Avenida Palace! The hotel is stunningly beautiful, the breakfast is scrumptious, and the location is perhaps the best in Lisbon. This hotel is one of the best values for money we have found in southern Europe. 21-11-2008 Sarah Smith
I am a regular guest and as always very pleased with a stable high level of quality and hospitality. The last is even more important, one feels welcome. So, please do not change to much! 28-10-2008 Meijsen Hendrikus
Gostaria de elogiar em especial o jovem que nos recebeu e nos acompanhou aos quartos pela simpatia e educação parabéns! 24-10-2008 Hugo Picchioni
Foi a segunda vez que estivemos hospedados no hotel e novamente ficamos muito satisfeitos. Em nossas futuras idas a Lisboa, é claro que vamos nos hospedar no Avenida Palace. 15-10-2008 Virginia Andrade
I'm fond of real city hotels in the best tradition. Therefore I adore Avenida Palace! 04-09-2008 Dirk Stuer
Avenida Palace treats each guest like royalty. Service is impeccable. The decor is well preserved. Staying there is like stepping back in time at an affordable price. 22-08-2008 On TripAdvisor
Muchas gracias. Además que conserven ese magnífico salón de fumadores junto al bar en en el que es muy ameno ver el ir y venir de las personas y disfrutar de su belleza. Nuevamente, muchas gracias. 17-08-2008 Santiago-J.Iñiguez Blazquez